We (my mother Valerie Edwards and I) had the extremely good fortune to have Diego Munoz as our agent. Diego’s work ethic is second to none. He persisted day and night to show our home. He learned every detail about our house, and went about his job with passion, integrity, kindness, and intelligence. He sold it to some absolutely wonderful people (this mattered to us because we have loved that home so much for 18 years and have such a personal connection to it, having lived there with my father happily for many years before he passed – hence the name “Casa Donald Edwards). He took even the smallest burden off of us and took care of every detail of the transition before, during and after. And he did this in the middle of he and his wife having their first baby! Diego is not only an amazing agent, he is also a lawyer, and his personal and professional connections to every governmental agency in Chapala, as well as to being able to refer and set you up with the best help for anything (plumber, electrician, carpenters, glass, tiling, moving… literally anything) you need, makes him #1.

Thank you, Diego, we appreciate you more than you can ever know!

Gerardo Medina: We recently sold our home through Don and Gerardo. It was the second time we had used there services and found them to be knowledgeable, professional, and helpful through the process. We would definitely use them again and recommend them to others.
Max & Vicki

Diego, quiero agradecer tu apoyo y profesionalismo así como el de la empresa que representas, en mi reciente operación de compra-venta.

Todo quedó en tiempo y forma, gracias a su asesoría y trabajo para cubrir todos y cada uno de los requisitos.

Sin duda, seguiré haciendo mis operaciones con ustedes.

Martin Jimenez

To whom it may concern,
I engaged Coldwell Banker to sell my house on Calle Mr, Crowe in September 2023. The property had a long closing date on May 15, 2023. During that period there were numerous awkward situations occur and the buyers agent was more of a problem than a assistance.
The team of Don Snell and Gerardo Medina handled each event with firm action that made this difficult situation just go away. We closed escrow two days late but successfully.
I will recommend this team to anyone purchasing of buying property.
Richard Henderson.

Don, thank you so much for being the force behind selling our house.

You will never know what this means to Richard and me.

Our son and daughter want him “home” for his last days, and it will be thrilling to be near them again. We have missed our family terribly.

And, because of you, it will be possible to be with them.

Thank you from my whole family, and especially me.

Please give Gerardo a hug. You two are blessed to have each other.


We got to know Gerardo Medina because his parents were neighbors of ours in Riberas Mexico. We spent time chatting about his folks, their health and eventually the housing market as we learned he was a real estate agent. The first thing we noticed about Gerardo aside from being very handsome was his casual manner when it came to his profession …unlike your typical hard sell hard push real estate agents, easy going, patient and knowledgeable. I mentioned we were thinking of selling and he agreed it was a good time and recommended a selling price which was above what I had expected. It turns out he was spot on as the place sold for the list price in one week.
He was completely thorough in explaining the process to sell in Mexico, of course we had been living here for years and had bought and sold before but for newcomers I imagine his manner would be very welcome and reassuring. He spent time driving us around looking at prospective new homes, was punctual and made you feel as if you were his only clients. I highly recommend Sr. Medina for any real estate matters whether you are buying or selling. He made the process very easy and always made you feel like you were in control.

Paul Silverman y Vianey Zapiain

I recently sold a property with Diego and while this can be a very stressful process, I felt 110% confident and supported partnering with Diego. He was candid, provided great feedback, helped explain clearly all details and managed the actual sale negotiation. In addition, he was extremely responsive to every one of my questions, no matter how small.

Julio Parra

Once again, Don and Gerardo have proven they are the “power team!”  This is the third transaction they have handled for us and they have proven to be hard working, ethical, knowledgeable and fun to work with. We recommend them highly!!! You will not be disappointed!

Evan Ellis

Loreli worked tirelessly to help me find a great house!  (My first Mexican home purchase.)  Loreli quickly understood what I was looking for, helped me understand the competitive lakeside market, answered all my (many) questions, gave me good advice and helped me negotiate.  She went above and beyond to make sure everything was in order before the closing – extra important for a foreigner buying property in Mexico.  Loreli is a great agent and she has a good supportive team behind her at Coldwell Banker.  Well done!

Leslie P.

Livi me llevo a conocer un lugar precioso, con una vista hermosa a la laguna y las montañas, completamente nuevo. Tuve una atención magnífica, la puedo recomendar ampliamente, es muy cumplida y con mucha disposición de tiempo, la recomiendo al 100%

Linda García, Guadalajara

I would like to state that the quality of handling of the sale of my home In Mirasol was of the highest caliber, led by Donald Snell and Gerardo.
The handling of the documentation, payment, communication to all involved parties was seamless.

I was most pleased.
Allen Joseph McGill

And just like that, my Dads little piece of paradise is going to live on with new owners that will love it just as much as he did. An emotional day for me but I can’t thank Margarita Avila and her team enough for all they did for us.

Tia Lisa Lynn Bowlby

Don and Gerardo

I will like to thank you for the excellent service on the sale of our house.

Everything has been done on a professional way, and the closing process of the house

Was done very efficiently.

We will be happy to recommend you to our friends.


Gaetane Montreuil

David Ozmond

Professional and Experienced Team.

Coldwell Banker, represented by two great agents Gerardo and Don conducted an outstanding task of advertising and sale of our house. In particular they took many openings in magazines and publications to promote our property.
The many possible clients who came were treated professionally and shown the highlights of the property . They always gave us feedback on the visitors view .
Their sense of professionalism was always present.
We have no hesitation in recommending Coldwell Banker, Don and Gerardo who represented the firm.

Ken Koyama y Pierrette Claude

February 19, 2021

We were very happy with the service Gerardo Medina and Don Snell provided during the sale of our home in the Raquet Club. The exposure the house received was exceptional, even landing on the front cover of the Point South real estate booklet. All questions were answered as quickly as they were able to find out the answers. It was a very pleasant surprise when our home sold in 2 1/2 months!!! We would not hesitate to recommend Gerardo and Don to other people looking to sell their home.

Muchas gracias!
Tim & Pat Altman

The sale of the Ajijic House (* 5 stars)

Working with Don and Gerardo was an absolute pleasure from the start! They were extremely helpful making recommendations that would help the house sell, and in drawing up the paperwork. Being as we would be out of the country for the showing and sale we relied entirely on this team. They were amazing! The house sold quickly, and settlement was a breeze! A huge success thanks to Don and Gerardo!

Charlie Smith
February 2021

I can’t say enough wonderful things about Don and Gerardo. They didn’t just sell me a house. They listened to my needs, and used their broad knowledge of the area to help me make the best decision. They helped me through every step of the way, and I felt very comfortable putting myself in their hands. They were always there for me, not just during the sale, but also prior to, and following the sale. I am delighted to refer potential expats to them.


They are more than my realtors. I consider them friends.

Linda Malcom

Mi estimado Roberto. Fué un verdadero placer tratar con ustedes, me pareció sumamente profesional todo su trato y forma de llevar la compra-venta. Gracias por todo.

Ing. Javier

Hello all:

We have been so blessed to have found two extremely patient, honest professionals to work with on a number of purchases and sales for my family and ourselves.

We’ve known Don and Gerardo for approximately six years. They would take the time to preview many properties for family members that had specific parameters. The patience afforded us was amazing. Once the family members would arrive to buy, Don and Gerardo would set up appointments (again) to show them properties that fit their lifestyle, budget, location and size. Transactions went smoothly and those family members have great respect and trust in Don and Gerardo.

When it was the right time for us to begin the home search for ourselves, a list of homes that fit our needs was sent to us within an hour after contacting these Realtors. The viewing, purchase and closing took place during the Pandemic and all precautions were taken by all involved and closed as planned. We are thrilled once again to have worked with trustworthy professionals, and we’re thrilled with our new home.

We would recommend Caldwell Banker Real Estate and these exceptional Realtors to any friends and family. We personally know the level of integrity that a buyer will be receiving.

Thank you so much for all the hard work you’ve done for us, family and friends.

With sincere respect,

Jules and Anita Mazy

Gerardo & Don were skilled at listening to what we had to say, what we wanted. Kind, patient, & supportive, they answered all our questions & gave advice only when asked. Showing us a wide range of properties helped us figure out what we really wanted. When it showed up we were ready, and so were they. So glad we chose to work with them!

Chris Clark and Ben Dyer

I am extremely greatful to Don and Gerardo for their help in selling my house.

I have worked with several real estate agents over the years and their knowledge of the market and advice allowed me to sell quickly. They know the market and are professional. I would recommend them to anyone wanting to sell.

Customer satisfaction is their goal.

Bonnie Welsh

Don and Gerardo, Careful, Kind, Considerate, Listen well, Flexible, Problem solvers, and ‘On your side’ – these descriptors accurately convey what my wife and I found on our first trip to Ajijic when we took a Behind the Walls tour with Don and Gerardo. When we found our perfect home, Don and Gerardo worked to allay our every concern: the process to purchase, inventory of all things that would stay, and for example we wanted to rent it out but were afraid to be landlords from so far away. What seemed so very difficult was made easy as they worked to make everything smooth and achieve our goals. And they did. And we are here! Brad & Carol B.

In a very difficult sales environment, Don and Gerardo gave outstanding personal service. They showed our home consistently, and even made a video to post online. We’re convinced that they got the best possible price for our home, and as our legal representatives they transferred the proceeds from the closing to our U.S. account the very next day. They are honest and professional, and we recommend them without reservation.

Winston and Mary Welty

Dear Gerardo and Don

We have bought three houses in the past 5 years, two in the States and one here, so we have a little experience in working with realtors.

Our search, which was specific and had many boxes to check on our list of “essentials” and “nice to haves”, was addressed with respect and gentle advice. You provided us with a comprehensive overview of the greater community and then the specifics about infrastructure, builder reputations, experience of other residents and clients, climate and weather factors, as well as unexpected issues. We appreciate your low-key approach to finding just the right house for the right client.

Once we found the house, which, surprisingly, exceeded our original checklist in both size and budget, you were able to walk us through the entire negotiation phase, and the process of interbank fund transfer. Incidentally, Coldwell Banker using a US bank simplified the funds transfer immensely, avoiding currency exchange from the equation.

We had to return to the States to pack and move. You handled our closing, managed the documents, and even paid the utility bills on our behalf until we were able to get out residence documents and establish our own accounts. Your service FAR exceeded anything we had experienced in either of our other transactions.

We would like to express our sincerest gratitude for acting as the professional realtors you certainly are, but as friends, helping our transition and settling into a new culture and experience. You have become our friends in every sense of the word. We were most fortunate to have met and worked with you and this is just the start of a relationship which, we are sure, will endure.

With heartfelt thanks,

J. Alex Mawhinney and Meg Manderson

“El equipo de Coldwell Banker nos atendió con profesionalismo y respondió a nuestros requerimientos con prontitud. Recomendamos altamente sus servicios.”Edward y Aida Snyder 

Dear Sir or Madam;

We would like to tell you what a great realtor Sandra Castaneda has been for us. She has sold 2 homes for us. She always goes the extra mile and is always available either by phone or email and makes a point to keep communication up to date. Sandra’s work ethics are outstanding. Sandra follows thru with every aspect of her job with great detail. We would highly recommend her as a realtor.

Don and Leatha Tyra

It gives me great pleasure to write on behalf of Don Snell and Gerardo Medina, two exceptional real estate professionals who recently assisted me and my wife in the successful sale of our house in the Lake Chapala area of Jalisco, Mexico.

We have sold 14 properties over the years in Scandinavia, Australia, Canada and Mexico so we have learned a few things from dealing with many realtors. With this background, we can honestly say that it has been a very enjoyable experience to deal with Don and Gerardo. They have worked very hard for us to secure a final deal that actually exceeded our expectations. Provided with a power of attorney, they also did a first class job in closing the deal for us in our absence.

Don and Gerardo are the opposite to those aggressive and often “pushy” agents that are otherwise common in the industry. Their efficiency coupled with a pleasant and friendly attitude goes a long way toward satisfying the most demanding client.

We can wholeheartedly recommend them to any potential client contemplating any real estate transaction in the future.

Dag I. Nisbeth 

My spouse and I have been making preparation to move to Lakeside for the past several months.  One of the most important decisions was to find a rental home that would allow our two small dogs.  As we were searching the web for a rental we came across a home that was perfectly suited for us but we were clueless as to whether we could purchase a home before we had our visas and traveled to Mexico.We contacted Gerardo Medina to see if the home listed on the web was still available and if he could check on it for us.  In less than a half hour he was on his way to the home and actually did a walk through on FaceTime.  The home was exactly what we were looking for.  We asked Gerardo if there was any way we could purchase the home while we were still in the US. With an affirming response and to our amazement he handled the negotiations and had  a contract to us within 24 hours.  He  then ordered an inspection, handled transfer of documentation, communicated with the listing agent and before we knew it we had a closing date.  We traveled to Lakeside for a visit and to close on our home.  Gerardo guided us through the process step by step and everything went quickly and smoothly. Gerardo answered every question, kept us up to date on each step in the process and handled so many details for us since we were still in the US.  He is the consummate professional who truly has his clients’ interest at heart! This was such a positive experience for us, especially since we are not fluent in Spanish and Gerardo made sure we were clear on every detail. He quickly became more than our realtor!  He is our friend!  I would highly recommend Gerardo Medina – whether buying a new home or selling your current home. You will not be disappointed!
Evan Ellis-Raymer

My wife and I recently bought a house through Coldwell Banker here at lakeside. We had the good fortune of working with Gerardo Medina and Don Snell who work as a team. What a refreshingly good experience! This was the third home I’ve purchased here over the years and perhaps the tenth home purchased during my lifetime. Gerardo and Don are consummate professionals. The entire process has been seamless from beginning to end. Perhaps, best of all, we feel we’ve gained a couple of good friends.

And so, finally, we recommend this team without any reservations!

Jack and Helyn Williams

 Thank you Don Snell and Gerardo Medina for your assistance in finding us a lovely home in Vista Del Lago.

Your expertise and kindness helped us every step of the way!
After we fell in love with the area, we fell in love with the people and you’re amongst that list.
We are greatful for the time and knowledge you offered us, you made the process smooth, you gave us guidance and support which exceeded our expectations!
We would recommend you and your company highly!

Thank you for everything!
Arne and Kathleen Hill

Dear Gerardo & Don,

I just want to say a few things about the way you guys help us sell our house there in Ajijic. I could not have ask for a more professional approach to handling all of the little details and the explanations of what was going to happen during the transaction. You two guys are the BEST in my book. I feel lucky that you were on our team, and that is exactly how we felt…we were a team and boy oh boy did we ever hit a homerun. Sold in just one day!!! Unheard of!

Best of Everything, and Thanks again,
Don & Dale Wilson

I have purchased and sold a dozen houses in my lifetime but I was very nervous about buying a house in Mexico. Don and Gerardo went far beyond the call of duty to answer all my questions plus came up with other vital information to questions I didn’t even know to ask. I chose a house against their advice but luckily changed my mind in time to follow their recommendations and chose a different house. In the three months I’ve lived here have taught me that the house and location are perfect for me and that I would have regretted picking the other house. I can never thank them enough for risking a sale in order to have a happy customer. I can never thank them enough!

Jack T.

 My wife and I have utilised the services of Gerardo and Don for selling a few properties here in Ajijic and have found them to be very thorough in their approach with respect to the sales and successful on all three occasions getting the pricing which was acceptable to us, two in record time. They are personable and responsible in the manner in which they deal with clients and we would have no hesitation in recommending them.

Clive Toomer and Lydia Santiago

 “Good job with the sale of our house, Bettina, you are our knight in shinning armor! It was evident from the get-go that you were the right choice for us. Women get things done!

Thanks so much, appreciated.”

 Lucille & Dolores

 We would like to thank our realtors Gerado Medina and Don Snell for the sale of our house.  They promoted a great deal of foot traffic through our house and found a buyer in a relatively short amount of time.  We felt that our house sold for a very reasonable amount.  Through the process, they were with us every step of the way and guided us through the somewhat complicated process of selling a house in Mexico.  Every question was answered, and what I think was special attention was given to every detail from changing over our accounts with various companies to helping us obtain the documentation necessary for the sale.  Although we knew them for some time before we put our house on the market, we did not choose them solely for this reason.  Their excellent reputation in the real estate market helped us make the final choice which we certainly do not regret.

Dick and Norinne Nelson

 I knew within hours of coming to Ajijic on a scouting expedition that I wanted to live here.  The next step was to find a real estate agent to work with me.  Gerardo and Don were highly recommended by people who’d known them for years, and I’m so glad I followed their advice.  I’ve bought houses before but never have felt so heard and taken care of.  I had a list of “must-haves” that in a tight market would have been discouraging for the average agent, I’m sure, but Gerardo and Don were determined that I get exactly what I wanted.  Indeed, before the offer was made I looked over my list and was reassured that every want had been met. 

On a couple of unusual issues that do not often happen in a real estate sale, they went to bat for me and hit home runs.  The seller decided to change the closing date, delaying it by several months.  Gerardo and Don talked to him and got him to shave off a portion of the asking price due to the delay, saving me significant money.  When it came time to close, the value of the dollar had dropped and it looked like I might have to pay more than had been calculated earlier.  Once again, they and their office went to work and negotiated the difference down to a fraction of what had originally been cited.

Of course, moving to a new country created hundreds of questions.  Beyond being real estate agents, these men have helped me negotiate the unfamiliar waters of living in Mexico: utilities, referrals, translating for me, immigration—any question I had they answered graciously.  If they didn’t have an answer right away, they told me they’d find it and they did.  This has been a huge reassurance for me, knowing that they’re still a willing resource well after the sale.

Finally, I feel I’ve been treated like good family.  Every time we talk I can feel their delight.  They’ve been open and warm, letting me into their lives and being curious about mine.  I know not everyone would necessarily want that from their agent, and I’m sure that if you’re simply looking for professionalism and trustworthiness, they will deliver that perfectly.

L. Dicker

 Gerardo and Don helped us find the perfect home for us and helped us overcome the snags created by a crazy seller who could not decide if he would actually sign and sell what he had listed.  Don and Gerardo kept on advocating for us after we returned to the States when finally both of the sellers agreed to sign a contract for the house we wanted. Now we have the home of our dreams. We love every day here in Ajijic, thanks to them. Don and Gerardo are mucho mucho bueno realtors!!  

Rodger and Marge Ericson

 Dear Don Snell and Gerardo Medina of Coldwell Banker Chapala Realty. 

We want to thank you for helping us to find a great house in the area of Lake Chapala (The Racquet Club). You both guided us with professionalism, expertise and all the knowledge you both have in real estate in Lake Chapala. As foreigners, it was not an easy thing to do but with your knowledge in real estate, laws and regulations of the Mexican Laws gave us the confidence and courage to become Mexican property owners. You both guided us through the process with lawyers, Notario and all the documents that were needed and very important to protect us to avoid problems in the future. We felt one hundred percent secure having you on our side. Now we know why you are the most popular realtors in town. The great personality, the excellent knowledge, the outstanding knowledge of the Mexican laws, bilinguals and your great heart is what make you the best guys in town. 

Thank you very much for your help. 

Hugh Moose & Ulyses Rivera

 Quiero reconocer el profesionalismo que COLDWELL BANKER, como agente mediador, mostró durante la promoción, venta y cierre de la operación de la residencia ubicada en La Paz # 5 en el Fracc. Chulavista Norte en el Municipio de Chapala, Jalisco. Así mismo quiero agradecer todas las atenciones y apoyos que como asesores prestaron a mi persona durante la preventa y trámites de escrituración de la compra/venta de dicha propiedad. 


Lic. Raúl Contreras Téllez

 Don and Gerardo,

I want to say thank you for your assistance in the purchase of my home in Ajijic. Although other Realtors could have accomplished the same, none could have or would have held my hand throughout the process as you both did. You don’t realize how necessary that was to allay my fears. Purchasing international property is a huge deal… and although I have been looking for several years, you gentlemen were the ones who helped me take the plunge into the waters of home ownership abroad. I just wanted to say thanks again and I’ll be seeing you both in and around Ajijic.

Keith  Farrell

 Dear Don & Gerardo,

Bev  and I would like to thank and complement you for the sale of our property this summer. It was handled in a professional and considerate fashion for both ourselves and the buyer. Over the sale period you provided wise and timely advice at each step of the process. We were pleased to see our property well covered in all the local trade publications and in the digital media and that was evidenced by the steady flow of prospective buyers visiting our properties. Your attention to detail was outstanding and we established a warm, friendly and rewarding personal relationship. Thank you again and we would have no difficulty recommending your services to potential clients be they buyers or sellers.
All the best,
Ed & Bev Healey

We are now Mexican home owners, thanks in no small part to Don and Gerardo.  They held our hand thru every step, from explaining the laws to connecting us with the all of the people we needed along the way such as legal advice, inspectors and contractors.  The best part, I think we have two new friends in a new country. Debra and Joe Cabalar

June 19, 2017

Our testimonial is straight-forward. In August 2016 We selected Mr. Gerardo Medina and Mr. Don Snell of Coldwell Banker Chapala Realty to handle the sale of our Los Sabinos home after having screened several Ajijic real estate contenders. Prior to this round of screening, we had entered a “for sale by owners with half commission” arrangement with a well-known Ajijic real estate company, but 4 months elapsed with not even one showing of our property by this company. The reason why we chose Gerardo Medina and Don Snell among others was simple: They were unique. Unlike those realtors who simply verbalized a strong interest in representing us, Gerardo and Don prepared a 14-page Valuation Report in which they listed in detail the results of their market analysis, their impression of our property, and its market price valuation. In addition, they provided a full description of their strategies in promoting the sale of our home. We were impressed. In the subsequent 8 months Gerardo and Don proved themselves to be pleasant, patient, trust-worthy, and hard-working real estate experts with remarkable professionalism, responsiveness, and helpfulness. Their marketing and showing efforts were consistent and persistent. For 4 months in 2017 they showed our house 3 to 4 times each week. Through their extensive knowledge, outstanding resourcefulness and superior negotiation skills, all challenges that we encountered were resolved, and we were able to have a successful settlement on 5/18/2017. Gerardo even went out of his way to help us with the sale of our automobile, to obtain banking information for us, to handle our final payments to utility companies, etc. We give these two helpful gentlemen our thumbs-up and our most sincere appreciation. Without any reservation we would recommend Mr. Gerardo Medina and Mr. Don Snell to any individuals buying or selling real properties in the Ajijic-Chapala area.

In addition, we wish to express our appreciation to Señorita Marissa Guzman of Coldwell Banker Chapala Realty whose persistent assistance was instrumental in the successful completion of all administrative aspects of the settlement process. We especially appreciate Marissa for going beyond the call of her duty to obtain a No Debt Letter from SIMAPA for us, and for ensuring that the finiquitos to our housekeeper and gardener were properly implemented.

Gloria Chi-Fishman and Peter H Fishman

 What do you look for in a Realtor?  We looked for, and found it, in Don Snell and Gerardo Medina of Coldwell Banker Real Estate.

The secret to a great home purchase is finding the right realtors.  Don and Gerardo possess the attributes we were looking for: honesty, integrity, and extensive knowledge of the local market. Their listening skills enabled them to quickly determine what kind of home we wanted.  When we chose a home we needed their negotiating skills to ensure we paid a fair price and closed the deal quickly.  Let’s not forget patience…most clients, us included, needed to see multiple choices before we made our final decision.

Should we ever consider another home purchase, Don and Gerardo would be the realtors we would call upon.   They are simply a great team, and would ensure clients receive all the information they need to find the right home, in the right location, and at a fair price.  They also will help in any way to ensure you settle in your new home.  They do not just disappear after the deal is finalized.  They helped us with information about where to go to find honest contractors, pay bills, and lots of other minor but important settling in information.  No one could ask for more.  Thank you again for your service Don and Gerardo.

Mike & Donna Boyes

 Dear Don and Gerardo,

We would like to offer a positive testimonial for Coldwell Banker, Chapala Realty. The team of Gerardo Medina and Don Snell were instrumental in helping us buy our house in Ajijic. Helpful and attentive. We recommend Gerardo and Don to anyone who wants to buy a property. 

Thanks so much 

Brian and Lolly 

 Dear Don and Gerardo,

“I would like to offer my strongest, and most positive testimonial for Coldwell Banker, Chapala Realty. The team of Gerardo Medina and Don Snell were instrumental in promoting and selling our house in Riberas. The best part was they managed to do just that in just one month!! Kudos, guys!” “Marissa, their Administrative Assistance was fantastic, and the frosting on the cake of a professional no-nonsense realty process that I TOTALLY recommend to anyone who wants to sell their property in Lakeside, and do it fast!” Gracias, amigos!
Veronica Nielsen-Vilar

 I am writing this letter of recommendation to the staff of Coldwell Banker.

Ten years ago my wife and I purchased a wonderful home in Chapala through Coldwell Banker.

The purchase and recordation of our purchase was completed in a timely and highly professional manor.

Currently, ten years henceforth we purchase another property in the lake side area.

Our decision to participate with Coldwell Banker proved to be the right desicion.

Coldwell Banker located the property that we desired.

Coldwell Banker facilitated and navigated the required proceedings with professional and friendly care.

Coldwell Banker and their professional team continued to give support and friendship.

My wife and I would highly recommend that anyone who desires to purchase Real Estate in the lake side area highly consider using Coldwell Banker as their agent to secure or sell their personal property.

Randall & Dora Groves.

 To whom it may concern:

I felt the need to write a note concerning the sale of my home in Mexico. In a world where trustworthiness is becoming a scarcity, I was greatly floundering with dealing with my home in Mexico. I had rented it out, with nightmares between property managers and tenants, and attempted to sell it twice, with lies, deceit and runarounds, resulting in wasted time/money. Then, I made the best decision I have made in a long time, and went with Don. From the start he was the very model of honesty, dependability and transparency. Don went MUCH farther than he was required to do to help me. He was more than just an agent, he took me step by step and made sure I was aware of EVERY issue. Don made a very scary, stressful process, smooth and successful. In closing, Don and the Coldwell team out performed every expectation. Thank you.


Elaine Napier

 To whom it may concern:

I wanted to personally write in regards to the sale of my mother’s home. My mother and father moved to Mexico upon retiring, and purchased a beautiful home. After a few happy years, a rough patch hit hard. My father passed away, and my mother was left alone. I moved her to the USA with me, leaving her home down there. During that time, we rented the house out, and had nightmare after nightmare with property managers and tenants. Once we decided to sell, we tried several different realtors and got nothing but headaches, lies and run arounds. My mother was taken advantage of several times. Once we decided to go with Don, it was smooth sailing from there. He kept my mother informed on everything, from the state of the home, the house had fallen into disrepair (unbeknownst to my mother), and Don helped get her the clear truth about the state of the home, and to get the repairs it needed, in addition to how many times he showed it, helping her take care of business items (which he did not HAVE to do) and of course, helping her to sell it. From day one, I had the upmost confidence that the home would be handled competently and be sold quickly, and I was not disappointed. Selling a home in Mexico from the US is not an easy task, but Don kept us up to date on what we needed, and we were able to get it sold, to a lovely couple, with what I consider minimal issues. Don, along with the rest of the Coldwell Banker team down there, is highly capable, prompt, thorough, and overall, a top class team.

 Thank you,

 Janna Napier

 Thank you Marissa and Peter for making this so easy and stress-free. I am very happy with your smooth handling of this process. I will see you in a few months.

Lots of love Sharon

 Hola Marissa…I wanted to thank you for all your help in the sale of my home in Los Olivos.Don and Gerardo and Coldwell Banker did a great job in the marketing of my home and your attention to detail and personal assistance to me during the escrow period assured that the closing went well.I will always recommend you and the whole team at Coldwell Banker to anyone looking to sell their home.

Best Regards,
Philip Fredericks

 Hi Don…Now that I am settled in my new home I wanted to let you know that I am very pleased with the job you and Gerardo did handling the sale of my home in Los Olivos.You and Caldwell Banker advertised my home as much as possible and the amount of showings was reflected in your marketing efforts.Thank you for all your hard work. I will highly recommend you and Gerardo to anyone looking to sell their home.Best Regards,

Philip Fredericks

 Hi Don and Gerardo, We would just like to formally thank you for the excellent service you have provided with the sale of the San Jose property. We find it amazing that you found a buyer within just a few short weeks after taking on the property for sale. Again, thanks so much and we look forward to continuing the good working relationship we have formed. Best regards Clive Toomer and Francisco Diaz

 Hi Bev

Fantastic! Again, I can’t thank you enough. Merry Christmas and good health In the new year.

 Dear Don and Gerardo,

I apologize for being so late in acknowledging your excellent work in selling our house in Chapala Haciendas in the summer.  After being advised by several agents in the area that our fraccionamiento was an undesirable location (too far from Ajijic was the usual explanation!), it was refreshing to hear your obvious enthusiasm for our house.  Your advertising was extremely effective.  We were astonished at the rapid response, with one visit on the first day, and several more that week, with the final offer made and accepted within the month.  Needless to say, Nicole and I are very happy that we decided to go with you, and we benefited greatly from the advice that you gave us.  It was a pleasure to have met you both.

Don, thank you also for standing in for us at the final proceedings in the notary’s office.  Everything has worked out perfectly.

Sincerely, Dona and Nicole Slimman

 Arq. Juan José Arraiga:  

Gracias a ti vendimos la casa en el Fraccionamiento “Las Carretas”. Permítame expresarle mi sincero agradecimiento.  
Hiciste lo mejor por ayudarme, yo pienso sin ti la casa todavía estaría en venta.  
Muchas gracias, Irene Berndt

We had a great experience working both with Gerardo and Don. They were very informative, and very well in communicating everything with us. They were very patient with us and we made our decision, in buying our house. I will highly recommend this team to our family and friends. The whole process with simple, on time and they are a very professional team.

Best, The Medina Family

 We have known Don and Gerardo for many years. Prior to listing our home with Don and Gerardo we had a meeting to discuss our expectations and to listen to the reasons why we should list with Coldwell Banker. Both these men have excellent reputations and, as part of the team, Gerardo offered the advantage of speaking Spanish and understanding Mexican culture. Don and Gerardo worked with us to improve ads and make corrections. They took time to walk us through the process and answered all our questions. Throughout the whole process both Don and Gerardo were always easy to reach and very accessible. They have good relationships with other real estate agents and always were here with us during showing. They guided us from one stage to the next and helped us through a most stressful time.

Thank you, Don and Gerardo!
Maria & Frank Jordan

 We just closed on our house in Chapala, MX and wanted to praise Chapala Realty, especially our agents Gerardo Medina and Don Snell. As first time buyers in Mexico we received exceptional service and our numerous questions were answered in a timely manner. Both Don and Gerardo emailed us regularly with updates and asked where they could be of any further assistance. Marissa who handled the closing finances and final paperwork was accurate and easy to work with via email, at closing and post-closing. We both would highly recommend “our” Chapala Reality team.

Nancy Jordan-Zanot
Teresa Sue Boyczuk

 Estimado David:

Deseo expresarte mi agradecimiento por la orientación y el apoyo que me brindaste, desde Diciembre pasado, a fin de poder llevar a cabo la compra de la casa de Ajijic. Tanto yo como Tules mi esposa nos encontramos muy contentos por esta adquisición ya que es una casa muy bella.
Deseo extender mi reconocimiento a Paty López y a Marissa Guzmán no sólo por las atenciones brindadas a mi persona sino, también, por su profesionalismo, lo que facilitó todo el proceso.
Al reiterarte mi agradecimiento personal, aprovecho la oportunidad para enviarte un cordial saludo.
Atentamente Mario Arriola

 Marissa handled the sale of our house in La Floresta, Ajijic, efficiently and professionally. It was a pleasure to deal with her and see her friendly smile. We will recommend Coldwell-Banker to our friends.

Ann and Vince Michalek

 Con relación a la operación que en días pasados se llevó a cabo, quiero agradecerte de verdad todo el apoyo, fue verdaderamente eficaz tu ayuda y atención, en todos los aspectos, mi jefe quedo muy complacido y muy contento. De verdad agradecemos todo su apoyo y sobre todo el profesionalismo con que se manejó cada una de las situaciones que surgieron.

De parte del Lic. Mendez Huerta les agradecemos toda su atención y dedicación.

We purchased a property thru Coldwell Banker-Chapala Realty last week,  July 18th, 2014.
We appreciated all that were involved in making our dream happen.  Things went very smoothly due to a team effort.  Thank you, Peter St. John for your professional and caring attitude which didn’t end with the closing.  Everyone at Coldwell Banker took time and gave us individual attention and guided us thru the process.
Special thanks to Marissa, who took time to answer any and all questions we had.  
As we say in Hawaii, Aloha and Mahalo,
Maria & Phillip
Las Aguilillas

 Dearest Peter:

I want to thank you for your friendship through all of these years.  You were one of the first people I met, and you found me my home in Chapala.  I appreciate your steadfastness as I figured out what i was gonna do.
I appreciate your professionalism in seeing that my home was well represented – so that an exotic buyer from Singapore could find it and rush in and buy it.  How amazing is that.
Thanks and i look forward to seeing you soon….
Lots of love and joy and peace
Lalo, aka Edward A Samuelson

 Hola Marissa, Gracias por tus atenciones recibidas durante todo el tiempo que duraron los trámites de compra – venta del  terreno localizado en Ajijic, Jalisco.

Las atenciones recibidas por los integrantes de la empresa,  especialmente Ud. y el Arquitecto Juan, se han caracterizado por el  respeto y honestidad propios de personas serias y humanas;  su excelente conducta; no sólo como personas sino también como empresarios
ATENTAMENTE: J. Jesús Llamas Llamas, Dr. en Ciencias Agrícolas

 To Chapala Realty —

I didn’t think we could find a better real estate agent than the one who sold our house in the states in just a two week period. My wife and I came here to Lake Chapala five months ago to live permanently and started looking for a home. We thought we were on the same page, or at least, close on what we wanted. But, the more places we looked at the farther apart we became. Peter St John (and Marissa) were recommended highly by a friend. He showed us house after house as we discovered our ideas differed a great deal. I wanted to live in a mixed Mexican neighborhood while my wife wanted a lake view and quiet.
During our seemingly endless search we must have looked at 60 houses in several price ranges and every area from east of Chapala to San Juan Cosala, from move in ready beautiful to fixer upper extraordinaire. Every time he dropped us off he would say “ Don’t make a decision until it feels right for both of you, we can look at other houses while you make up you mind for sure”. Then one day it happened! We saw a house we had to have and that’s when the Marissa part of the team really kicked in. From the office she pulled together all the paperwork and meetings to close the deal in just 3 weeks. Need an agent who will show you everything? And keep showing you everything until you’re happy and sure you’ve bought the right property — Here they are!
Bob Vallem & Sandy Pierson

 Many thanks to all the folks at Coldwell Banker for the sale of our home, and special thanks to Paty and Marissa for their exceptional work, it is a pleasure to work with such a professional team. Karen Doyle.

 Marissa, Alpha y yo estamos muy contentos con el trato que recibimos de la Agencia desde el día uno y lo profesional que se trató el cierre y apoyo en cada momento.

Alexis Head

 We leave our appreciation for the successful sale of our house of Simon Bolivar 56 in Guadalajara, as always excellent service and honesty in all transactions. Satisfied customers!


 Good morning Paty – it has been a pleasure working with you and your staff.  Everyone is very pleasant and you have a great team.  Thanks for making this happen and all your hard work that went into getting everything done.

Thanks much and have a beautiful day and please let Marissa know that it was wonderful working with her as well!!
Conny Green

 Estoy muy complacido con la atención que nos ha brindado Coldwell Banker, un especial agradecimiento a todos quienes nos atendieron, gracias por la estancia en el Hotel, recomendaré a su oficina ampliamente con mis amistades. No hay como tratar con una compañía seria para posteriormente vivir con tranquilidad y felicidad. Gracias Coldwell Banker. Sr. Orozco

 Hi Bev and Jean,

Thank you so much for all your considerable input into the sale of my house. I am grateful for having found the two of you to look after my interests. I will always remember you guiding me through the Mexican procedures. Yes, I did receive the money for the sale of the house. Wishing you the very best in your future years. Have a wonderful time during the holidays. All my love to you and your family. Jane Mota

 IT IS OURS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Peter just called with the great news………The hacienda in Chapala is going to be ours………We have named it HACIENDA VILLA AMOR……….It is so very hard to expalin how wonderful this is…. SO much is owed to Gabriel Torres, Peter St. John and the wonderful people at Coldwell Banker Chapala Realty……Lakesiders MUY PRONTO……………………

 Nuestra experiencia al haber adquirido un terreno a través de los servicios de Colldwell Banker fue muy grata, fuimos atendidos de una manera inmejorable por el Sr Guillermo Cardoso , siempre estuvieron atentos a todas nuestras dudas y solicitudes, incluso después de haber cerrado la operación, nos hicieron la vida mucho más fácil!!, por lo que les estamos sinceramente agradecidos . Atte. Claudia Y Alex Shewmake

 I have know Ms. Patricia Basulto for over 6 years in both a professional and personal basis. Patricia is thoughtful, considerate and a cheerful person who has an excellent work ethic. She has been instrumental in making our purchase and construction process both a seamless and pleasant experience. Please feel free to contact us @ 253- 606- 5083, she goes the extra mile. Sincerely Ray and Cheryl Miller.

 When my wife and I decided to retire we visited a number of locations in the U.S., Europe and Mexico. We fell in love with the beauty, friendly people, and lifestyle of the Lake Chapala area of Central Mexico. We did not see any existing house which suited all our needs, so we ended up building in Las Quintas. When we came to Mexico to go to settlement on our new house, we were stunned at its beauty. It is my pleasure to recommend Guillermo Blanco. Paul Brier.

 We met Bev and Jean when we decided to buy a home in Ajijic. We were very lucky they were free to look after us, when we walked into, Coldwell Banker office in Ajijic, wham! Bev was there with his great smile & hand shake, listening to our dreams. They are professional and provide a wonderful & caring service. “They are the best” when it comes to finding the home you are looking for. Feel safe with them, they do care. Margaret – Tony Middleton, Ajijic.

 Coldwell Banker and Jack Kelly in particular made our buying experience simple and pleasant. They took care of all the details and looked out for us all the way. We would recommend them highly. Jack Kelly and Butch Harbin did a great job for us in our move to Lakeside.

 On visiting Ajijic and looking for a house to live in, I contacted Pati Lopez of Coldwell Banker. She was very helpful, knowledgeable and persistent in helping me find a house I really liked. Pati also made all arrangements to furnish the house so that I would be ready to move into when I returned from the U.S. She also helped me buy an automobile for use here in Mexico. Pati has been very helpful assisting and advising me. Sterling White

 We have bought and sold many homes, over the years, and have never before been treated with the high degree of professionalism and respect shown us by Jack Kelly and Chapala Realty. George Schwartz

 Thanks Bev & Jean Your help gives us some confidence in the integrity of the process. Rob & Linda

 Guillermo Cardoso is my dream realtor: He is a great listener, polite, intelligent and offers exciting properties within my budget. I can’t recommend him highly enough. Deborah Kruger San Juan Cosala

 Gabriel Torres has been a wonderful help to me. While living in Kuwait he sent me many pictures of the house which helped me to decide whether or not to buy it. He did not stop caring about me once the sale was completed.  Just last summer he drove with me to Poncitlan, in the pouring down rain, to be my interpreter.  Once the renovations to the house are completed I fully expect Gabriel and his lovely wife, Clara, to visit me.  He has been an angel. Lynda Yagodka, lynda_yagodka@yahoo.com

 You have our vote. You listened to our needs/desires and responded in kind. You worked diligently in our behalf; never pushing…always listening. Even after the “sale”, Butch continued to help out in any way he could. Purchasing a home in another country can be daunting…that’s why having Butch made it so much easier and better. He’s good! Bob

 I have been a Realtor in British Columbia, Canada for 20 years. Armed with my knowledge and experience with purchasing in Mexico it was of utmost importance that prior to beginning my property search I find a qualified Realtor who follows through. After many emails to many Realtors I was fortunate to settle on Gabriel Torres of Coldwell Banker Chapala Realty. You can count on Gabriel and his professional service. His follow-up and information are exactly what a buyer needs. Regards, Brenda  www.brendabachmann.com

 To those of you looking for a home in the Lake Chapala area, I have only two words for you: Butch Harbin! Butch knew exactly what I was looking for; after grilling me about every detail. We took off and searched for a “dream home” I would spend the rest of my life living in. Butch delivered! Butch introduced me to the area, my neighbors, and genuinely cared about my well-being. He and his wife are now close friends. Diane Duncan

 Hello Bev & Jean We were so happy to be with you, and thank you for your time and the tour. Regards C. Orendain

 Butch was very professional in the listing and sale of our home in Chapala. As a former real estate agent, I appreciated his expertise. Our home sold quickly, and closing was very easy, thanks to Butch. Ray and Judy Starnes

 We have had a great experience finding and buying our new home with the great help from Jack Kelly and Coldwell Banker Chapala Realty. Jack helped us every step of the way and looked out for our interests. He stayed in touch after the closing to make sure we got settled in and helped with the utilities etc. We highly recommend Jack Kelly and Coldwell Banker Chapala Realty. Samuel and Hazel Leland

 Just a quick note of appreciation to both you (Butch Harbin) and Coldwell Banker Chapala Realty. From the time we came down to Chapala to “check things out”, moving there, buying our home, living and loving it there, and, unfortunately, having to sell and move back to the states you provided such wonderful Customer Service. You are not only a great asset to Richard Tingen and his organization, but also a great friend. I miss you and am proud to call you a friend. John and Anne Venner

 Jack Kelly went way beyond what was necessary or expected in helping us find and close on our new home at Lakeside. Al and Gloria Carbone

 Peter, thanks so much for your unfailing patience in showing me countless houses, until we found the perfect one. You were always cheerful and happy to show me yet another. I love my new home! Pat Morrow

 We really appreciate your efforts Gabriel, you were on time, you had a very efficient viewing schedule planned out, we got to see a variety of offerings. It was a very efficient and educating experience. You were kind, informative and honest about the properties. Hopefully we can re-connect in a few years when we come down to look at bigger properties. Thanks. Dave Hedley

 Peter is very knowledgeable about the local real estate environment, which gave us confidence in navigating an unfamiliar system. Peter is down-to-earth, with a can-do attitude. He didn’t make us feel that our budget was too small for his attention. Peter went above and beyond our expectations. Katie & Hugo, happy Chapala residents.

 Hello, I am extremely grateful to the company Coldwell Banker Chapala Realty and Argos in particular, they have excellent customer service and care, they advised me on the best way to purchase my home, and have since lived happily in my own home. Thanks C.B. Robert Lopez.

 The personal service we received from Bev & Jean of Coldwell Banker, enabled us to find and purchase the type of house we needed. Bev & Jean were exceptionally helpful and patient in finding listings for us to visit and provided additional information about the areas that permitted us to make the best buy possible. Viv & Tom

 On visiting Ajijic and looking for a house to live in, I contacted Pati Lopez of Coldwell Banker. She was very helpful, knowledgeable and persistent in helping me find a house I really liked. Pati also made all arrangements to furnish the house so that I would be ready to move into when I returned from the U.S. She also helped me buy an automobile for use here in Mexico. Pati has been very helpful assisting and advising me. Sterling White

 We chose Bev and Jean Cofell to represent us as our realtors because after e-mailing several Lakeside realtors, their response impressed us the most. They showed us houses that met our specifications in several Lakeside areas and when we decided on one they were very helpful with all of the arrangements. John R Koelbel

 Guillermo Cardoso is my dream realtor: He is a great listener, polite, intelligent and offers exciting properties within my budget. I can’t recommend him highly enough. Deborah Kruger San Juan Cosala

 Dottie went out of her way to show us houses and provide information about cultural happenings in the area. It is rare to find such a reliable and knowledgeable friend when visiting a new location. Dottie really listens to people and does everything she can to assist! My husband and I will definitely be contacting Dottie when we make the move to the Chapala area. Kathy and Jim from Phoenix, AZ

 I have lived in the Lake Chapala area for over 11 years. I can hardly explain how much help and assistance Butch afforded me in locating and purchasing a property. Butch and his lovely wife Janie and I soon became friends and I must say nicer and more warm people you would be hard pressed to find. When selling my home he came out and listed the home and had it sold within one month. Always extremely professional and an all around good person. Thank you Thomas F.de Borrello

Dottie, it’s nice to have a realtor who is through and listens to what we say…most we’ve had only showed us the upper end of our budget and above….you showed us below at and above which gave us a better idea of what was available and what we actually need to pay to get what we really want. Donna & Mike

 I am selling a modest house in Chapala. It’s been around the block a couple of times. Not until I listed with Peter St. John did it’s true charm and beauty emerge. Peter has staged it, attended to every aspect, detail, and possibility of this house, with the utmost care, enthusiasm, knowledge, and professionalism. The house now shows as the gem it is. To find an agent not only willing but enthusiastic to take on and bring out the best in a modest property is such a blessing. I could not be happier. Thanks, Peter! Linda Karp

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